About Falcon Technology

Falcon Technology Solutions is a software development company specializing in enterprise software solutions for the office equipment industry.  Falcon's roots come from the industry with over 60 years of combined experience to draw from.  Currently there are over 250 copier dealers on Falcon's suite of Soaring Enterprise Software Solutions, with close to 8,000 end users!  Contact us today to find out how a partnership with Falcon can help your dealership. 

Headquarters
Falcon Technology Solutions, LLC.
8674 Eagle Creek Circle
Savage, MN 55378
952.736.1300 Main Phone
952.736.1314 Main Fax

Branch Office
Falcon Technology Solutions, LLC.
416 Main Street, Suite 800
Peoria, IL 61602
952.736.1300 Main Phone
952.736.1314 Main Fax

Click here to request sales information

Hours of Operation
Monday - Friday 8am to 5pm
Central Standard

Closed Holidays
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day & Friday After
Christmas Eve Day & Christmas Day
 

Helpdesk Support
In order to place a helpdesk support call you must be a system administrator in the program.  If not please direct your support questions to your dealerships system administrator.  Standard helpdesk support response time for dealers that are current with their annual maintenance is 24 hours.  All helpdesk support questions are first logged by our secretary, then the appropriate Falcon support personnel will call you back within the normal response time. 

Click here to email support questions